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TIPS AND TRICKS

  • We recommend attending the event using a laptop or PC, as we cannot guarantee it will work flawlessly on mobile.
  • For the best Facebook Live via Streamyard experience, we recommend you to use Chrome or Firefox. Please avoid Brave, Safari, and Microsoft IE or Edge.
  • Public Lands Foundation is not responsible for internet outages or technical difficulties.

CONNECTIVITY

Internet speed

For a great online experience in Facebook Live via Streamyard, our virtual event platform, the recommendation is a minimum of 5mbps download and 2mbps upload speed. Ideal would be 30mbps download and 10mbps upload or higher for guaranteeing best quality.  Please close all additional tabs on your computer or device to help increase internet bandwidth.

Browser Recommendations

Make sure you are using Chrome or Firefox and that your browser is fully up to date. Please avoid Brave, Safari, and Microsoft IE or Edge are not fully supported as they lack the support needed for live video events.

TROUBLESHOOTING:

If there is constant buffering, it could be a sign that your browser is not up to date. If it is, flip to compatibility mode/view as the buffering could then be an indication for an insufficient internet speed. There is still buffering after going to compatibility mode? Then try to switch browsers and go into compatibility mode in that one.

Platform Resources & Frequently Asked Questions

HOW WILL THE VIRTUAL CONFERENCE WORK?

The event platform we are using is called Streamyard. Streamyard is a virtual venue that streams live to the Public Lands Foundation Facebook page.

As an attendee, you’ll be able to jump in and out of the symposium by clicking on the Public Lands Foundation Facebook page.   You can do this on your computer or on a mobile device via the Facebook app.

You will need access to Facebook to view the live stream. It will be available via our YouTube channel afterward.

 


FREQUENTLY ASKED QUESTIONS

Q: How do I access the online symposium?

A: Consult the symposium schedule and click into the Public Lands Foundation Facebook page to view the live broadcast.  Alternatively you can view the symposium on our YouTube channel at a later time.

Q: What technology do I need?

A: Use a modern browser for best experience. We highly recommend Chrome or Firefox.

Q: Can I listen to the symposium via phone?

A: No. Audio can only be heard through Facebook Live.

Q: I am experiencing audio/video issues, what do I do

A: To give browser permissions in Chrome:

  • In the URL bar, find the video camera icon and click it. A dropdown module will appear
  • Make sure your camera and microphone are allowed for https://hopin.to./

Q: How do I check if my browser and network is compatible with the streaming software?

A: Ensure you’re using an up-to-date version of Chrome or Firefox. If Chrome does not work, switch to Firefox and vice versa. Check your browser’s and network’s compatibility with the streaming software, here: https://tokbox.com/developer/tools/precall/